Terms of Purchase

Effective Date: June 2026

Welcome to Halloweenxyyl. These Terms of Purchase govern every order placed through our online store. By purchasing products from our website, you acknowledge that you have read, understood, and agreed to these terms together with our Privacy Notice, Shipping Policy, Return Policy, and any other applicable website policies.

If you do not agree with these terms, please do not complete a purchase.

1. Eligibility to Purchase

By placing an order, you confirm that:

• You are at least 18 years of age or have the legal authority to enter into a binding contract.
• The information you provide is accurate and complete.
• Your purchase complies with the laws and regulations applicable in your jurisdiction.

For quality assurance, fraud prevention, and customer service purposes, communications with our support team may be recorded or retained where permitted by law.

2. Privacy & Personal Information

Your personal information is handled in accordance with our Privacy Notice.

By submitting an order, you consent to the collection, use, storage, and processing of your information as described in our Privacy Notice.

We may update our privacy practices from time to time, and continued use of our website indicates your acceptance of any applicable changes.

3. Order Acceptance

Submitting an order does not automatically constitute acceptance by Halloweenxyyl.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Product availability
• Payment verification issues
• Suspected fraudulent activity
• Pricing or technical errors
• Compliance with applicable laws

Where necessary, we may request additional information to verify your identity before processing an order.

If an order is canceled after payment has been received, the amount paid will be refunded to the original payment method.

We also reserve the right to modify product availability, pricing, promotions, and product specifications without prior notice.

4. Product Information

We make every reasonable effort to display our products as accurately as possible.

However, slight differences in color, dimensions, appearance, or packaging may occur due to factors such as:

• Monitor settings
• Photography lighting
• Manufacturing variations
• Product updates

Customers are encouraged to review all product descriptions and specifications before placing an order.

5. Pricing Errors

Although we strive to ensure pricing accuracy, occasional errors may occur.

If a product is listed at an incorrect price because of a technical or administrative mistake, Halloweenxyyl reserves the right to cancel the affected order before shipment.

If payment has already been collected, a full refund will be issued.

We reserve the right to correct pricing errors at any time.

6. Inventory & Delivery Estimates

Inventory information displayed on our website is provided for reference and may change without notice.

Estimated delivery times are not guaranteed and may be affected by factors beyond our control, including:

• Inventory availability
• Carrier delays
• Customs inspections
• Severe weather
• Global transportation conditions

If an item becomes unavailable after an order has been placed, we will notify you and provide an appropriate resolution, which may include a refund for the unavailable product.

7. International Orders

Customers placing international orders acknowledge that:

• Product availability may vary by region.
• Local regulations may differ between countries.
• Product packaging or documentation may vary.
• It is the customer's responsibility to ensure that purchased products may legally be imported into the destination country.

Halloweenxyyl is not responsible for restrictions imposed by local customs or government authorities.

8. Customs Duties & Taxes

Unless otherwise stated, prices displayed on our website do not include customs duties, import taxes, value-added taxes (VAT), brokerage fees, or other government charges that may apply in the destination country.

Any such charges are the responsibility of the customer.

9. Governing Law

These Terms of Purchase shall be interpreted and governed in accordance with the laws applicable to the Hong Kong Special Administrative Region.

Nothing contained in these Terms limits any mandatory consumer rights provided under applicable law.

Contact Information

If you have any questions regarding these Terms of Purchase or an existing order, please contact us.

Brand Name
Halloweenxyyl

Company Name
Grandwall Hongkong Limited

Support Email
support@halloweenxyyl.com

Customer Service Phone
+1 (517) 345-7067

Business Address
SUITES 1606, 16TH FLOOR, INFINITUS PLAZA, 199 DES VOEUX ROAD CENTRAL, HONG KONG